Refund policy
Sure! Here's a sample Return Policy specifically for orders paid by Cash on Delivery (COD) and with a 7 working day return window:
Return Policy
Thank you for shopping with us. If you're not completely satisfied with your purchase, we’re here to help.
Return Window
You may return eligible items within 7 working days from the date of delivery.
Eligibility for Return
To qualify for a return:
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The item must be unused, unworn, and in its original packaging.
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It must include all original tags, accessories, manuals, and invoice.
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The item must not be listed as non-returnable (see below).
Non-Returnable Items
We do not accept returns for:
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Perishable or consumable goods
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Personal care or hygiene products
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Customized or made-to-order items
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Digital products or software
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Items marked as final sale
Return Process
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Contact us at [Email: contactinnovexa@gmail.com or Phone Number: +92 309 8739337] within 7 working days of receiving your order.
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Our team will guide you through the return process and arrange a pickup or share return address details.
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Once we receive and inspect the returned item, we will process your refund.
Return Shipping
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Return shipping is free if the item is defective or the wrong product was delivered.
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For all other reasons, the return shipping cost may be borne by the customer.