Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to delivering your order quickly, safely, and at no extra cost.
1. Free Delivery Across Pakistan
We offer 100% free shipping on all orders — no minimum purchase required — across all cities and regions of Pakistan.
2. Order Processing Time
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Orders are typically processed and dispatched within 1–2 working days after confirmation.
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Orders placed on weekends or public holidays will be processed the next business day.
3. Delivery Time
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Major cities: 2–4 working days
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Remote or rural areas: 4–7 working days
Please note: Delivery times may vary slightly due to weather, strikes, or courier service issues.
4. Delivery Partners
We work with trusted courier services such as [insert courier names, e.g., TCS, Leopards, M&P, etc.] to ensure reliable delivery across Pakistan.
5. Order Tracking
Once your order is dispatched, you will receive a tracking number via SMS or email to monitor your delivery status.
6. Incorrect Address or Missed Delivery
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Please make sure your delivery address and contact details are accurate at checkout.
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If the courier is unable to deliver due to incorrect information or multiple failed attempts, your order may be returned to us.
7. Damaged or Lost Items
If your order arrives damaged or doesn't reach you within the expected timeframe, please contact us within 7 working days of the delivery date. We will investigate and offer a solution (replacement or refund) as appropriate.
8. Contact Us
For questions related to shipping or order status, reach out to us at:
Email: [contactinnovexa@gmail.com]
Phone/WhatsApp: [+92 309 8739337]
Business Hours: [Mon–Sat, 10 AM–6 PM]